METROPOLIS FOR HOSPITALITY + EVENTS
Elevating every arrival, personalizing every moment
Replace repetitive, analog, friction-filled guest interactions with seamless, secure and personalized experiences powered by recognition
Pioneering the Recognition Economy
Metropolis is leading a new age where presence and context replace devices, key cards and credentials as the engine for frictionless, personalized experiences in everyday life
Powered by AI and computer vision
Our Recognition Platform fuses AI and computer vision to turn static infrastructure into responsive environments that adapt to each guest in real time, enabling:
Instant Access
Presence-based entry speeds movement through parking, valet and property access.
Effortless Payments
Identity-based transactions remove kiosks, tickets and signatures to enable seamless parking, amenities, F&B and retail.
Predictive Experiences
Context-aware intelligence anticipates needs, reduces delays and tailors experiences from early welcome moments to curated offerings.
Proactive Safety
Real-time visibility enhances situational awareness, strengthens threat response and standardizes safety across high-traffic environments.
Redefining hospitality and event experiences
Metropolis enables presence-powered experiences across hotels, resorts, venues, stadiums, casinos and high-density live events
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Transform arrivals, streamline access, automate payments and deliver personalized moments that elevate loyalty
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Increase fan throughput, maximize parking and ancillary revenue and deploy real-time intelligence that keeps people and property safe
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Recognize guests instantly, boost loyalty and unify experiences into one seamless flow
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Recognition unlocks personalization and safety at scale in arenas, stadiums, convention centers, theaters, festivals — wherever crowds gather
Proven, custom solutions
Designed to deliver a unified journey from arrival to experience to departure
Personalized guest arrival flows
Instant, ticketless parking + valet
Identity-driven access + entitlements
Zone-level security + real-time intelligence
Loyalty integrations + targeted offers
Analytics + reporting
AI-powered yield + pricing
Autonomous transactions
Bespoke subscriptions + VIP programs
Digital validations
Unlocking value across every venue
Revenue growth, expense reduction
Create new revenue streams, eliminate hardware-heavy infrastructure and reduce manual workflows.
Zero CapEx, live in 30 days
Transition to AI-powered recognition with zero upfront cost and a seamless onboarding process.
Built-in preference + loyalty
Tap into a network of 22M+ Metropolis Members who already prefer frictionless, personalized experiences.
Actionable intelligence
Real-time insight into guest behavior and demand patterns enables smarter operations, stronger programming and more effective security planning.
Unmatched operational excellence
Combine advanced technology with the industry’s largest, most experienced operations team to deliver consistently exceptional guest experiences.
Proven at scale
Metropolis is transforming hospitality and live events at scale
4,200+
Locations
22M+
Members
1M
New Members Every Month
GET STARTED
